Updated June 6, 2020

In an effort to help mitigate the spread of the Coronavirus Pandemic, we are asking that patients and staff alike, follow the advice of the Alaska Department of Health and Social Service AlaskaDHSS and the Center for Disease Control and Prevention CDC.GOV. Click on these trusted websites for up to date information.

Willow Medical & Wellness is currently only offering appointments via telemedicine.

We will continue to re-assess this policy as more information becomes available. All of our providers will be available to continue your regularly scheduled appointments using telemedicine, including new patients, unless rescheduling is deemed appropriate.

Telephonic appointments can be arranged under special circumstances such as with Medicare patients or individuals that do not have access to telemed technology. Please call us with questions about your appointments if you have not already received a call from our office. We encourage you to keep your appointments via Telemed as your mental health is an absolute priority to us, especially during this pandemic.

TMS treatments have resumed as of May 4th

The True North TMS team has resumed TMS treatments as of May 4th, 2020 with strict safety protocols in place. Dr. Telford is also available to be seen via telemedicine when appropriate.

Please call us at 907.222.0753 and we will do our best to continue to provide you the best care possible during this challenging time.

For strategies to deal with Stress and Anxiety in Face of COVID-19 please visit:

  1. Managing Stress and Anxiety/COVID-19
  2. GUIDE: Living with Worry and Anxiety Amidst Global Uncertainty by Dr. Whalley & Dr. Kaur
  3. Tolerance for Uncertainty: A Covid-19 Workbook by Dr. Sachiko Nagasawa

In an effort to help mitigate the spread of the Coronavirus Pandemic, we are asking that patients and staff, to follow the advice of the Department of Health and Center for Disease Control.

If you are


any of the



Person with a fever


Person coughing into his hand


Person exhaling and holding hand to his chest

Shortness of Breath

Person with a sore throat

Sore Throat

Person holding a hand to his aching forehead


...such as fever, cough, sore throat, difficulty breathing, muscle aches, headache, shaking chills, new loss of taste or smell, OR have been exposed to a COVID-19 positive individual, call your primary care provider for COVID testing referral.

COVID-19 Traveler Information

Information, health mandates, and advisories for anyone traveling to Alaska from the lower 48 and international destinations.

Please practice precautions to keep our community healthy

Two hands with a drop of water
Wash Your Hands
Wash your hands frequently and wipe down high touch surfaces.
Two people with space between them
Social Distancing
Practice social distancing by staying at least 6 feet away from others.
Person wearing a mask
Wear A Face Mask
Wear a face covering while indoors and whenever social distancing is challenging.
Two hands shaking with an X nearby
Avoid Close Contact
Keep your interactions with others limited while you travel. Keep track of your interactions and the places that you visit.
Map view of Alaska
Check Local Health Mandates
Check other local, borough, or state restrictions.

Stay calm, be kind, and take precautions to stay healthy. Collectively, we will do our best to keep each other safe and we will get through this together.

Thank you for your cooperation!

The staff at Willow Medical & Wellness and True North TMS
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